Make page full width

  • Resolved helenblueriver

    (@helenblueriver)


    5 years, 6 months ago

    Hi there.
    I have a problem. My site used to display full screen and now it is displaying with a blue border around the edge. I don’t know if this is because of the slider I added at the top. Smart Slider plugin. I cannot exactly remember when the blue edge appeared! Please can you advise me how to make the site full screen again?
    Kind regards
    Helenblueriver

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @helenblueriver,

    Firstly please check for the plugin conflict-

    Checking for Plugin conflict

    All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:

    1-Deactivate all of your plugins (except the Page Builder if installed).

    2-Now check to see if this has resolved any issues you’re experiencing.

    3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.

    4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin

    If either of the above solutions worked, great! If not, please do let us know and we’ll continue to look into this issue further.

    Regards,

    Manoj

    Thread Starter helenblueriver

    (@helenblueriver)

    Hi Manoj
    Thanks for this. It isn’t any of the plugins, I have done what you suggested… where to now? Helen

    Moderator bcworkz

    (@bcworkz)

    Re-posted. Please continue at https://www.ads-software.com/support/topic/make-page-full-width-5/

    • This reply was modified 5 years, 3 months ago by bcworkz. Reason: mark resolved
Viewing 3 replies - 1 through 3 (of 3 total)
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