• Resolved aoedigi

    (@aoedigi)


    Hello Rank Math,

    When we woke up yesterday we were no longer able to set subcategories as ‘primary term’.

    (see picture: https://imgur.com/o0LigUI)

    Why is that? As far as we can tell, there has been no update to the plugin. The plugin uses the version 1.057.1.

    The button we are lacking to set cateogories as primary term is this:

    View post on imgur.com

    (the green box).

    What has happened?

Viewing 11 replies - 1 through 11 (of 11 total)
  • garryson

    (@garryson)

    I have the same problem.
    Conflict of plugins checked, same problem even have only Rank Math Seo enabled

    • This reply was modified 4 years ago by garryson.
    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @aoedigi & @garryson,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like an issue with the latest update.

    We have notified the developers and an in an upcoming update the fix will be included.

    As soon as the update is released, we will let you know.

    In the meantime, if there’s anything else we can help you with, please let us know.

    We are here to assist.

    garryson

    (@garryson)

    Unfortunately, reverting to the previous version of the Rank Math plugin also prevents the main category from being selected now.
    What else needs to be changed to get it back the way it was before?

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @aoedigi & @garryson

    Upon testing further, it seems like the issue is not with the Rank Math plugin:
    https://i.rankmath.com/JuH9Nj

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you. Thank you.

    garryson

    (@garryson)

    Good afternoon!

    Thank you for your reply.

    I’ve done everything exactly the same way, following your instructions. I have the latest versions of WordPress installed, Rahk Math, default theme Twenty Twenty.
    All (!) plugins except Rank Math are switched off in Problem Finder mode. I don’t get the main category selection.

    https://dropmefiles.com/ibpvc

    Thread Starter aoedigi

    (@aoedigi)

    Hello Rank Math,

    Thanks for your response.

    I agree with Garryson, as the issue persists even though it is only WooCommerce and Rank Math enabled. Therefore there should not be any conflict with any other plugin, as there is not any other plugin active.

    Can you confirm whether the function (of marking certain categories as primary term) is a function of Rank Math?

    If so it seems the issue is certainly within Rank Math as no other plugin should conflict with it.

    Looking forward to your response.

    Thread Starter aoedigi

    (@aoedigi)

    Further elaboration:

    If I install Yoast SEO on the website, the function of marking a category as primary term returns (but in Yoasts version and not Rank Math).

    We are very happy using Rank Math and would like to continue to do so, but we also appreciate the possibility to mark certain products with specific categories.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @garryson & @garryson

    Can you please ensure that the following option is turned on?
    https://i.rankmath.com/YEMe3V
    /wp-admin/admin.php?page=rank-math-options-titles#setting-panel-post-type-post
    Rank Math > Titles & Meta > Posts > Primary Taxonomy > and choose categories as the option from the dropdown

    If the option still does not show up, please record a video screencast with a Software like Loom and show us the process as you can see in our screencast that the option is working perfectly fine.

    Looking forward to helping you. Thank you.

    Thread Starter aoedigi

    (@aoedigi)

    Hello Rank Math,

    Setting the ‘Primary Taxonomy’ in Rank Math -> Titles & Meta -> Wares to ‘Product Category’ seemingly made the option available.

    Very weird that it dissapperared in the first place, but we are happy that it is now back.

    Thanks for your help. Have a nice weekend.

    garryson

    (@garryson)

    Thank you, Rank Math!

    This is the right solution. With this option enabled, I can choose the main category again!

    I wish you every success in developing your wonderful plugin.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @aoedigi & @garryson

    Glad that helped.

    If you need any assistance, please stay advised that we are just a support thread away.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?
    https://www.ads-software.com/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us and would go a really long way.

    Thank you.??

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Make term primary (category)’ is closed to new replies.