Hello @annekee ,
We apologize for any inconvenience you have experienced with our email communications and understand your frustration regarding the spam emails. We are committed to addressing this issue and improving the user experience.
We have taken steps to enhance our email communications by implementing unsubscribe links in all of our emails. This will allow you to easily opt out of receiving further emails from us. We have already successfully incorporated this feature into a portion of our email communications.
However, we have recently identified a technical issue where the unsubscribe link may not have been visible due to CSS malfunctions. We are actively working to resolve this matter and ensure the visibility and accessibility of the unsubscribe link in all our emails.
Regarding the spam emails you mentioned from MalCare, we want to clarify that we are not associated with them. We understand the frustration caused by spam emails and the importance of maintaining a secure online environment. We recommend reaching out to MalCare directly to address the issue and seek resolution.
Once again, we apologize for any inconvenience caused and appreciate your patience and cooperation. We are committed to continuously improving our services and providing a better user experience.
If you have any further concerns or questions, please feel free to contact our support team directly. We are here to assist you.
Regards,
Sweta
