Malware alert for MAILPOET 3 files

  • Resolved mhinparis

    (@mhinparis)


    4 years, 8 months ago

    Hi Mailpoet support,

    it is a pity that I have not received any response to my 2 previous topics concerning ongoing fatal errors caused by Mailpoet 3 when I try to update your plugin, and the issue that Mailpoet 3 is unable to run on a site with basic authentication.

    I give it another try as this is really a serious issue and will lead to my quitting Mailpoet if it can not be resolved.

    My hosting company had sent me an alert about anti-virus screening and several files fropm the Mailpoet plugin are considered malware.
    In the suspicion of a hacking I had first deleted all files of the plugin and restored an earlier and safe version of the plugin.

    But today I get that alert again, so I would like you to look into your files and check why they get filtered by malware scanners.
    The error report lists the following files:

    /wp-content/plugins/mailpoet/vendor-prefixed/sabberworm/php-css-parser/lib/Sabberworm/CSS/CSSList/CSSBlockList.php: phpnet.php.GenericMalware.3
    /wp-content/plugins/mailpoet/vendor-prefixed/twig/twig/src/Environment.php: phpnet.php.GenericMalware.3
    /wp-content/plugins/mailpoet/vendor-prefixed/twig/twig/src/Test/IntegrationTestCase.php: phpnet.php.GenericMalware.3

    Please kindly respond with some solution to this issue.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @mhinparis,

    We can confirm this is a false positive.

    This issue is related to some files being quarantined or blocked by your own host.

    We’ve seen other users facing the same problem when cPGuard was quarantining MailPoet files and causing these fatal errors.

    Please contact your host tech support and ask them to whitelist these files.

    Tengo el mismo problema, solo que el CP Ward me devuelve este mensaje:

    #ID4900
    Nombre del archivocache
    Camino original/home/helimode/tmp/analog/cache
    Razón Virus File
    Definición{HEX}Malware.Expert.generic.eval.post.0.UNOFFICIAL
    Hora2020-07-27 20:03:18

    intentando eliminar el virus sin exito, se me ocurre desinstalar mailpoet 3 porque fué la ultima actualización de plugin que hice.
    Para mi sorpresa el escritorio de wordpress carga perfectamente.

    Ojalá y me contesten con una solución, ya que estoy sin newsletter.
    Un saludo

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Malware alert for MAILPOET 3 files’ is closed to new replies.