• Resolved Christian Rodríguez

    (@hanschristian)


    Hi!

    I manage this domains:

    1. https://desahogada.com (malware affected)
    2. https://foreheadcomedy.com

    Both domains have the same theme and same plugins and are running in a shared hosting plan (Hostgator). But the first is affected by a malware that shows content from “reg.ru”.

    I’ve tried to fix the problem of the first domain doing the following:

    • Deactivating all plugins
    • Deactivating the theme (it works!)
    • Replacing the theme from the 2nd domain to the 1st domain
    • Cleaning the cache
    • Searched the word “reg.ru” in the database and hosting files (nothing found)
    • Installed and run this plugin with a complete scan

    But is still showing the malware message ?? The only thing that “fix” the problem is selecting another theme. But I’ve copied and pasted the theme from “foreheadcomedy.com” (with no problems) and, when I replace on “desahogada.com”, it continues showing the malware message.

    I don’t know what else can I do :S

    Can someone help me?

    Thank you so much!

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Viewing 7 replies - 1 through 7 (of 7 total)
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