Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi locko are you using fozzy hosting? Same as me?
    I think it is up to them, not to plugin.

    Plugin Author XLPlugins

    (@xlplugins)

    Hi @locko69 ,

    It is rather unfortunate that you left a remark without contacting support.

    It seems you site was hacked and the hackers choose to upload code inside your theme’s xl_support folder at path

    public_html/wp-content/uploads/xl_support/

    On any given day this could have been some other folder inside. It does not mean that or can be proved that exploit originated from our files.

    The code was left in that directory which was inside your theme.

    Here is the link to trunk files hosted on WordPress repo. The same files which go on server when you install it.

    You would not find any such files:
    https://plugins.svn.www.ads-software.com/woo-thank-you-page-nextmove-lite/tags/2.6.0/

    You would see no such files exist here.

    Also there is no bad intention here. We would still be happy to help you:

    Can you let us the know the host which reported this?

    Feel free to raise a support ticket here in case you want to discuss in detail.
    https://xlplugins.com/support/

    We hope you would reconsider your rating.

    Thanks
    Daman Jeet

    • This reply was modified 6 years, 5 months ago by XLPlugins.
    Thread Starter locko69

    (@locko69)

    Understood…. Review edited.

    Plugin Author XLPlugins

    (@xlplugins)

    Hi @locko69

    Thanks for the edit.

    Glad that confusion is sorted.

    We shall be removing that folder in next release to avoid any confusion. It was meant to store and send system information(name of theme ,plugins installed etc) helpful during troubleshooting for support request.

    If you need any help feel free to write at https://xlplugins.com/support/

    Thanks
    Daman Jeet

    Plugin Author XLPlugins

    (@xlplugins)

    Hi @locko69 @aleksicbre2017 we released a new version few minutes back. And further hardened access to that folder.

    Thanks
    Daman Jeet

    I updated it

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Great plugin’ is closed to new replies.