Manage Connection is Throwing an Error

Here is the URL that is throwing the error:

https://business.facebook.com/latest/business_app_store/manage_external_business_connection/?asset_id=287271715916&business_id=219006955539596&app_id=474166926521348&external_business_id=strutt039nturkeyhuntingbrand-65f8c675bd560

Hi @kreish29,

This error can be a result of various factors such as connectivity issues, browser-related problems, or even issues with Facebook’s API.

For better assistance, can you provide screenshots showing the error on your end? For screenshots, you may use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

Additionally, here are a few steps you can try:

1. Clear your browser cache and cookies.
2. Try using a different browser or device.
3. Make sure you have access permission to the business manager.
4. Ensure that your WooCommerce and Facebook for WooCommerce plugins are updated to the latest versions.
5. Disconnect and reconnect your Facebook account from the WooCommerce plugin.

• https://woo.com/document/facebook-for-woocommerce/#debug-tools
• https://woo.com/document/facebook-for-woocommerce/troubleshooting-connection-errors/
• https://woo.com/document/facebook-for-woocommerce/#section-26

If the issue still continues, please share a copy of the following:

• System Status Report: Navigate to WooCommerce → Status. Select Get System Report and then Download for Support.
• Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

You could copy and paste your reply or share it via Mozilla Community Pastebin and share the link here.

Let us know how that goes. Looking forward to helping you.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.