Manage gallery and edit page keep reloading

  • Resolved cjmadolara

    (@cjmadolara)


    4 years, 3 months ago

    Manage gallery and edit page keep reloading and adding parameters to URL below:

    &skipjs%5B0%5D=https%3A%2F%2Fwww.ahigherbranch.com%2Fwp-content%2Fplugins%2Farconix-faq%2Fincludes%2Fcomponent%2Ftracking-data%2Fassets%2Fjs%2Fdismiss-notice.js%3Fver%3D5.5

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @cjmadolara,

    Whenever this particular issue is visible, we usually recommend the clients to remove the plugin and re-install that again.

    Another thing that could be affecting the way the plugin works is an existing conflict.
    If re-installing the plugin doesn’t work for you, please try the following:

    – Temporarily deactivate all your plugins except NextGen Gallery.
    – Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    – If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    When trying to manage my galleries, the page keeps refreshing to the top of page. The only plugin I have is Nextgen. Am running Word Press 5.5, Nextgen 3.3.17 and php 7.4. I’m afraid if I remove nextgen and reinstall it again, I will loose my gallerys. I am a novice with Word Press and am not happy with the plugin.

    Please Help!

    Hello @linnielou,

    I kindly ask that you create a new thread topic through the form at the bottom of this page: https://www.ads-software.com/support/plugin/nextgen-gallery

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Manage gallery and edit page keep reloading’ is closed to new replies.