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  • Plugin Contributor Imagely

    (@imagely)

    @margaretconnelly – I’d like to help you troubleshoot and resolve this. Let’s first check to see if there is a plugin conflict happening. Temporarily deactivate all plugins, then reactivate NextGEN Gallery only. Does the error still appear? If so, temporarily switch to a WordPress theme (this deactivation is only intended to quickly check to see if the error goes away or is still present). If by deactivating the other plugins, the error does go away, reactivate each of the other plugins one at a time to locate the culprit. Keep me posted on your results ??

    – Becky

    I’m also having the same issue. I first uploaded images on the NextGen ADD GALLERY/IMAGES page. When I opened the gallery I didn’t see the images just uploaded. So I went to MANAGE GALLERIES and this page just keeps loading over & over making it inaccessible. After a while there’s this message”

    Request-URI Too Long
    The requested URL’s length exceeds the capacity limit for this server.
    Additionally, a 414 Request-URI Too Long error was encountered while trying to use an ErrorDocument to handle the request.

    The MANAGE ALBUMS & MANAGE TAGS pages do the same thing. The other pages do load (ADD GALLERY IMAGES, IMAGE OPTIMIZATION, GALLERY SETTINGS, OTHER OPTIONS)

    Any resolution here ? Makes the plugin unusable.

    I discovered that by deactivating my ‘Call Now Button’ plugin this problem stopped. Others have reported the same with other plugins.

Viewing 4 replies - 1 through 4 (of 4 total)
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