Manage WordPress Update Plugins no longer works

  • Resolved pxforti

    (@pxforti)


    9 years ago

    I am using the Jetpack Manage plugin to manage 15 sites. I can no longer update the plugins from the Manage all my sites pages. All the plugins appear, but there is only an option to activate or deactivate them. There is no longer an option to update the plugins.

    https://www.ads-software.com/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Do you happen to use the DISALLOW_FILE_EDIT constant in your site’s wp-config.php file?

    If so, you might be running into this bug, that should be fixed soon:
    https://github.com/Automattic/wp-calypso/issues/669

    If you do not use this constant, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter pxforti

    (@pxforti)

    Jeremy. The DISALLOW_FILE_EDIT is exactly what’s wrong. I will wait for the bug fix. Thanks for the quick response.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I will wait for the bug fix.

    That’s in the works, hopefully you won’t have to wait for more than a week. We’ll try to implement those changes in the next Jetpack release.

Viewing 3 replies - 1 through 3 (of 3 total)
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