Manager logged in, but site is saying not.

  • Resolved curbsideprovisions

    (@curbsideprovisions)


    1 year, 6 months ago

    Was able to successfully setup the manager and child accounts. When a manager logs into the site and sees “Your session has most likely timed out. You can try reloading the page or logging in again.”

    The manager is already logged in, and when they select the “LOGIN AGAIN” cta button, it just logs them out again to the same page.

    Have tried on multiple manager accounts, Chrome AND safari.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author mediaticus

    (@mediaticus)

    Hi @curbsideprovisions

    Thanks for reaching out.

    Could you please create a staging site for us so we can have a look at the issue?

    Please do send the staging site credentials (both admin account and FTP if possible) using the plugin form in: Dashboard → WooCommerce → Subaccounts → Contact Us.

    We look forward to hearing from you.

    Plugin Author mediaticus

    (@mediaticus)

    Communication continued via email.

    I’m going to go ahead and mark this thread as resolved for now.

    If you have any other questions about the plugin, please start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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