• Resolved soundmash

    (@soundmash)


    HI,

    I created a custom field and set it as required, but it’s still not working. Do we need to make any changes at the code level?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Mihai Joldis

    (@misulicus)

    Hi @soundmash
    Can you please send us here the code snippet that you used to create your custom code? This way we can see exactly what you used and provide pointers on how to get it working correctly.

    Thread Starter soundmash

    (@soundmash)

    I didn’t create any custom code.

    Plugin Support Mihai Joldis

    (@misulicus)

    Are you using a plugin to create that field and you want it to show on the EDD’s Checkout page?

    In that case I would recommend to look at the Checkout Fields manager extension for EDD. If this is another plugin that lets you create the fields, they would most likely need to integrate with EDD in order for the fields to show on the Checkout page and for that you will need to reach out to the developers of that plugin for assistance.

    Thread Starter soundmash

    (@soundmash)

    I didn’t use any third-party plugins for this; I am using the EDD plugin. Is there an option to create custom checkout fields within it

    Plugin Support Mihai Joldis

    (@misulicus)

    Hi.

    Please check the Checkout Fields Manager extension for EDD here https://easydigitaldownloads.com/downloads/checkout-fields-manager/.

    That will allow you to create custom checkout fields for the EDD plugin directly in your EDD store.

    Thread Starter soundmash

    (@soundmash)

    HI,

    Yes, am using Checkout Fields Manager extension, but still not working, can you look out this?

    Plugin Support Mihai Joldis

    (@misulicus)

    Hi

    Please send in a support ticket to the team here https://easydigitaldownloads.com/support/ and provide as much details as possible.

Viewing 7 replies - 1 through 7 (of 7 total)
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