• Resolved nerdaddiciton

    (@nerdaddiciton)


    How can I get the registration page to go to the payment requirements? Right now, I click the type of subscription, it goes to the profile registration, then it just registers a user when I click Complete Sign Up. There is no payment option that pops up. Subscribing without having to register used to work fine, until I made subscription mandatory with registration.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @nerdaddiciton,

    Please enable Subscription at registration option from User Frontend > Payments.

    Refer screenshot:
    https://prnt.sc/jwzl57

    Thanks

    Thread Starter nerdaddiciton

    (@nerdaddiciton)

    I have done that. The BuddyPress registration form is overriding WP User Frontend registration form. When I deactivate BuddyPress, it works.

    The only time I can get it to work with BuddyPress is active, is on a mobile screen, while a user is logged in but doesn’t have a subscription yet.

    I need it to Register and Subscribe at the same time. I’ve followed all the instructions for setting it up in the documentation.

    I’m running the pro version of WP User Frontend. I’ve tried changing the theme as well. That didn’t help.

    Hello @nerdaddiciton,

    I can see that you have already created a ticket on the weDevs support forum. Please follow that ticket.

    Thanks

    Thread Starter nerdaddiciton

    (@nerdaddiciton)

    Thank you Mahbubur. I did create a ticket but thought someone else may have been able to help. I’ll continue with the support ticket for this issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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