Manual backups work but not automatic backups

Hi there –

It sounds like you’re having trouble with the scheduling side of things, which uses Wp-cron. Try reading our FAQs on how to work around this and see if it helps:

https://bwp.hmn.md/support-center/troubleshooting/wp-cron/

Thanks!
Kat

ps – I’m marking this as resolved as wp-cron isn’t something we can actually control. If you go through the troubleshooting and find you need more help just post back here and let me know!

Hello can I hook into this.. ?

I have the same problem and was wondering could something like this be the problem?

I disabled all WordPress auto updates, could this prevent the backup plugin from backing up my MySQL database once a month on X date at Z time?

define( 'AUTOMATIC_UPDATER_DISABLED', true );

Thanks.

I solved this problem by adding this.

define( 'AUTOMATIC_UPDATER_DISABLED', true );
define( 'ALTERNATE_WP_CRON', true );

The second line makes the auto-updates work again.

Hey there – Sorry I missed your question. Thank you for returning with the answer ??

Anytime you suspect an issue with wp-cron, even if it is one you set up (by disabling updates), you can set up the alternate crop option.

Kat