Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Aaron

    (@aaron13100)

    You can turn on debug logging in 404 Solution to see what it’s doing.

    * Go to Settings -> 404 Solution -> Options -> Advanced Options (Etc).
    * Scroll to the bottom to find “Debug logging” and put a check in the box.
    * Scroll down and click save.
    * Visit the URL that not redirecting correctly.
    * Go back to the Settings page (404 Solution -> Options -> Advanced Options (Etc)) and this time click “View” for View the debug log.
    * Copy the last two pages or so of the debug log and paste it to https://pastebin.com/ then click “Create new paste” at the bottom.
    * Send me the pastebin.com link here so I can see the debug file.
    Do not paste the debug file contents here in the wordpress forum.

    thanks

    Thread Starter jferriga

    (@jferriga)

    Thank you Aaron. Here is the pastebin link.

    https://pastebin.com/TRNpJPP4

    Plugin Author Aaron

    (@aaron13100)

    In the log there is no reference to https://cdss.ca/donate. It looks like you tested /get-involved/donations/ instead.

    /get-involved/donations/ redirected to /resources/employment/foundations/ because of an existing redirect. It means there is a redirect specified in the 404 Solution settings that has /get-involved/donations/ as the from setting (“URL”) and /resources/employment/foundations/ as the Destination. If that’s not what you want then you can delete the redirect from the “Page Redirects” tab.

    I see that when a matching page can’t be found it’s setup to redirect to the homepage and it does that.

    If these redirects aren’t what you want then it’s possible that you have multiple redirects setup with the same “from” setting and only one of them is working. There could also be some other plugin that’s redirecting you.

    If you actually did test https://cdss.ca/donate then it’s certain that something else is redirecting you and not the 404 Solution plugin, because there’s nothing in the logs about that URL. It could also be .htaccess.

    Thread Starter jferriga

    (@jferriga)

    Thank you. Your reply helped.

    I was trying /donate and it was redirecting to the /resources/employment/foundations/ I don’t know why it was logging as /donations. We have Relevanssi search plugin installed, so maybe that was causing the change?

    In any case, I was able to find the donations redirects in the 404 solution redirects list and change /donations to go to the correct page – and that worked.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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