Manual Refresh Of Rules Fails

  • Resolved 15degrees

    (@15degrees)


    1 year, 5 months ago

    Hi Guys

    On one of my sites I constantly get this error. This site was working fine for ages. Dismissing the message does nothing and manually refreshing also does nothing. Any ideas of what I could try?

    “The last rules update for the Wordfence Web Application Firewall was unsuccessful. The last successful update check was 27 September 2023 2:49 pm, so this site may be missing new rules added since then. You may wait for the next automatic attempt at 11 October 2023 2:49 pm or try to?Manually Update?by clicking the “Manually Refresh Rules” button below the Rules list.”

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  • Plugin Support wfmark

    (@wfmark)

    Hi @15degrees, Thanks for reaching out.

    If the manually refresh button isn’t suppressing the message, in your FTP or hosting file manager, navigating to your wp-content/wflogs folder and checking for rules.php can show you the last modified date on this file. If it’s 0kb in size or the last updated time matches what Wordfence is saying, you should be able to delete the wflogs folder or its contents entirely, and Wordfence should try to repopulate it within 30 minutes.

    It’s also worth checking that permissions on your WordPress site’s directories are 755, and that the process owner is www-data.

    If you have persistent problems with this file/folder, you can bypass this entirely by setting Wordfence to write to the MySQLi storage engine instead of a file, if you prefer: https://www.wordfence.com/help/firewall/mysqli-storage-engine/

    I hope that helps you out.

    Thanks,

    Mark.

Viewing 1 replies (of 1 total)
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