• Resolved trudslev

    (@trudslev)


    I am running the latest version (7.3.6) on the latest WordPress (5.2.2).

    I have been presented with this warning for a while:

    “The last rules update for the Wordfence Web Application Firewall was unsuccessful. The last successful update check was 3. July 2019 11:17, so this site may be missing new rules added since then. You may wait for the next automatic attempt at 7. August 2019 11:18 or try to Manually Update by clicking the “Manually Refresh Rules” button below the Rules list.”

    When I try and update the rules manually I get this message:

    “No rules were updated. Your website has reached the maximum number of rule update requests. Please try again later.”

    I’ve tried deleting the plugin and reinstalling. I’ve also deleted the files rules.php in the wflogs which was downloaded automatically, but the warning stays.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey @trudslev,

    Can you please manually check the rules.php file’s timestamp in wp-content/wflogs/ to make sure it’s not updating? I’m wondering if this may be a false error.

    Thanks,

    Gerroald

    I’ve been having the same problem. Rules have not updated since 7/22/19. I’ve taken a pcap of the update transaction and the VPS appears to successfully reach noc4.wordfence.com although the session is SSL encrypted, so I do not have any visibility into the actual transaction.

    edit to add: My rules file shows the last update on 7/22 at 02:22 UTC, symptoms are the same as poster above. Manual update indicates that I have used up all of my update attempts.

    • This reply was modified 5 years, 6 months ago by vegasmerch.
    Thread Starter trudslev

    (@trudslev)

    I had reinstalled it and thought that solved the problem, but it came back.

    Error:

    “The last rules update for the Wordfence Web Application Firewall was unsuccessful. The last successful update check was 25. August 2019 10:01, so this site may be missing new rules added since then. You may wait for the next automatic attempt at 15. September 2019 09:57 or try to Manually Update by clicking the “Manually Refresh Rules” button below the Rules list.”

    and an “ls -l”:

    “-rw——- 1 www-data www-data 40083 Sep 8 13:39 attack-data.php
    -rw——- 1 www-data www-data 2157 Sep 9 06:51 config-livewaf.php
    -rw——- 1 www-data www-data 10556 Sep 1 10:24 config.php
    -rw——- 1 www-data www-data 11456 Sep 9 08:01 config-synced.php
    -rw——- 1 www-data www-data 1876863 Sep 8 10:01 config-transient.php
    -rw-r–r– 1 www-data www-data 3875653 Aug 25 09:56 GeoLite2-Country.mmdb
    -rw-r–r– 1 www-data www-data 133 Sep 8 22:01 .htaccess
    -rw——- 1 www-data www-data 51 Sep 9 06:51 ips.php
    -rw-r–r– 1 www-data www-data 170989 Aug 25 10:01 rules.php
    -rw——- 1 www-data www-data 51 Aug 25 10:00 template.php”

    So it doesn’t look like a false positive.

Viewing 3 replies - 1 through 3 (of 3 total)
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