• Resolved da5f656f

    (@da5f656f)


    It seems like I am stuck on Jetpack Protect version 3.0.0 and it has broken all plugin updates on my site.

    I think I manually upgraded Jetpack Protect to version 3.0.0 on September 3rd. So this was before 3.0.1 and 3.0.2 were released. The plugin seemed fine after upgrading to 3.0.0.

    I don’t have automatic upgrades enabled.

    Now, when I’m trying to update the plugins on my site, I’m getting tons of errors – not just Jetpack Protect, but for seemingly every plugin. I try to update a plugin, I get an error, and then the plugin just disappears from my plugin list.

    Fortunately I have backups with Updraft, and that is letting me revert to before these errors.

    But I can’t seem to remove Jetpack Protect to fix this issue. If I rename the plugin folder, then delete the plugin, I still get errors when updating other plugins.

    This seems to be the error I get when updating the plugin to 3.0.2:
    [10-Oct-2024 11:34:46 UTC] Caught error while attempting to refresh plugin update status: Failed opening required ‘/var/www/html/example-com/wp-content/plugins/jetpack-protect/jetpack_vendor/automattic/jetpack-sync/src/class-functions.php’ (include_path=’.:/usr/share/pear:/usr/share/php’)

    I was able to update to 3.0.2 after another revert, but the plugin seems to instantly deactivate itself. I then get these upgrade errors on unrelated plugins:
    Update failed: The package could not be installed. PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ‘/tmp/all-in-one-wp-security-and-firewall.5.3.3.zip’

    This is the error after trying to update an unrelated plugin:
    [10-Oct-2024 11:56:33 UTC] PHP Fatal error: Uncaught TypeError: array_keys(): Argument #1 ($array) must be of type array, bool given in /var/www/html/example-com/wp-admin/includes/class-wp-upgrader.php:560
    Stack trace: 0 /var/www/html/example-com/wp-admin/includes/class-wp-upgrader.php(560): array_keys(false) 1 /var/www/html/example-com/wp-admin/includes/class-wp-upgrader.php(887): WP_Upgrader->install_package(Array) 2 /var/www/html/example-com/wp-admin/includes/class-plugin-upgrader.php(237): WP_Upgrader->run(Array) 3 /var/www/html/example-com/wp-admin/update.php(74): Plugin_Upgrader->upgrade(‘all-in-one-wp-s…’) 4 {main}

    thrown in /var/www/html/example-com/wp-admin/includes/class-wp-upgrader.php on line 560

    I’ve never seen something like this. How can I fix this?

    • This topic was modified 1 week, 5 days ago by da5f656f.
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  • Thread Starter da5f656f

    (@da5f656f)

    Well, I can’t conclude that this is a Jetpack Protect problem.

    I reverted the site from a live site that did not have Jetpack Protect and experienced the same plugin upgrade issues.

    I think the WordPress repo is having issues?

    I cannot think of why I am receiving these upgrade issues all of a sudden. I’ve gone a year on this server with no problems, but suddenly experiencing a lot this morning.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @da5f656f,

    I’m sorry to hear about the trouble, but thanks for reaching out. I don’t seem to have spotted your site URL in the errors you reported.

    Could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks! ?

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