Many missing images

  • Resolved swinggraphics

    (@swinggraphics)


    3 years, 5 months ago

    A lot of the images load directly from Instagram, but a bunch try to load from the uploads directory and are 404. How do I get the plugin to load all of them directly from Instagram or refetch the images to store locally?

    The page I need help with: [log in to see the link]

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  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @swinggraphics,

    Thank you for reaching out to us for assistance. This means the images that we have previously cached are no longer available which can happen if you are clearing out your uploads folder or if you have a caching or optimization plugin for images that is moving or renaming images. First, try going to Instagram Feed > Customize and click Reset Resized Images and Clear Backup Caches. Then clear any website and local cache adn check again. If issues persist, try temporarily disabling image optimizations in the site to see whether they are the cause for this issue. If that is the case or you otherwise have further issues please send us a support request via our website here, including the System Info from the plugin’s Support tab.

    Many thanks.

    Thread Starter swinggraphics

    (@swinggraphics)

    Found it, thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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