Many options missing under settings

  • Resolved juhl

    (@juhl)


    4 years ago

    Under Settings in Popup Builder plugin I used to be able to set colors/border and many other settings. Now I only get general settings with with a few settings to enabled debug mode and assign user roles etc. but no options to customize the plugin look or functionality?

    Popup Builder version 3.7.4

Viewing 5 replies - 1 through 5 (of 5 total)
  • Sygnoos Support

    (@sygnoossupport)

    Dear @juhl ,

    Thanks for getting in touch.
    May we ask you to update the plugin to the latest 3.75 version and after clearing the cache check again?
    In case you will still face the issue, please, send me the screenshot from your Popup Editing sections so we can see which options are missing.

    Looking ahead to hearing from you soon.

    Thread Starter juhl

    (@juhl)

    I updated to 3.76, cleared cache and still have the issue. Please let me know how I can send you a screenshot.

    Sygnoos Support

    (@sygnoossupport)

    Dear @juhl ,

    Thanks for getting back to us.
    Please, contact us via Live Chat from here, so we can help you and investigate the issue.

    Please, attach the link of the support thread to your message, so we can identify you easily.
    Looking ahead to hearing from you soon.

    grailpr

    (@grailpr)

    I am having this same problem

    Thread Starter juhl

    (@juhl)

    @grailpr I was looking in the wrong place. To customize the popup display rules, conditions, design etc. it is available only when creating/editing a Popup. So it is specific to each popup created. You do have the option to clone a popup if you want to reuse all of the same designs that you created in an existing one.

Viewing 5 replies - 1 through 5 (of 5 total)
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