• Resolved NiceGuy211

    (@spargut)


    Many payment methods, such as Klarna, Link, Bank Transfer, Blik etc. are not available. Why?

    Furthermore, “Sofortüberweisung” are not automatically recognized and set to in process. Why?

    If an order is cancelled by the customer, the payment is not automatically refunded but must be manually refunded to Stripe. Why?

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  • Hi @spargut

    Thanks for reaching out!

    Many payment methods, such as Klarna, Link, Bank Transfer, Blik etc. are not available. Why?

    Furthermore, “Sofortüberweisung” are not automatically recognized and set to in process. Why?

    Can you please provide further details on what you mean here?

    If a screenshot would be helpful, I’d recommend using https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    If an order is cancelled by the customer, the payment is not automatically refunded but must be manually refunded to Stripe. Why?

    In WooCommerce, you can process refunds in two ways: Automatic Refunds and Manual Refunds.

    To learn more about how refunding and canceling payments work with Stripe, please check this support documentation: https://stripe.com/docs/refunds

Viewing 1 replies (of 1 total)
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