Many site lockout notifications, digest not working

Hi there,

While the Security digest is enabled, it seems the “site lockout” notification is still enabled. I’ll suggest turning that off. This should not affect the Security digest in any way.

Please let me know if this helps.

Best regards,
Shalom

I do want the lockout notifications, just not as they happen. Will I still get them in the digest?

Hi @metricmedia,

I do want the lockout notifications, just not as they happen. Will I still get them in the digest?

Yes, If you disable Site Lockout Notifications and enable Security Digest you will still see the lockouts, just in the Digest.

Please let me know if this helps.

Alright, trying that.

For the record I think that’s an unintuitive way of controlling this feature.

You have an option called “digest”. The language for that option suggests this will assemble all notifications into a digest, rather than getting every single notification.

Further, there is no indication on the Lockouts screen that unchecking that option will still include lockout counts in the digest.

At the very least you should update the instructions in the settings screens to make this more clear.

Ideally though, enabling “digest” should enable “digest” – for all settings.

Hi @metricmedia, thank you for sharing your feedback on our notification settings.

We understand your frustration with the unintuitive way of controlling the “digest” option and apologize for any confusion this may have caused. We appreciate you bringing this to our attention, and we will definitely take your feedback into consideration as we work on improving our settings and instructions. Furthermore, we understand the importance of clear instructions, and we strive to make our settings as user-friendly as possible.

Once again, thank you for your feedback. I’ll be marking this as resolved for now. If you have any further concerns or questions, please don’t hesitate to create anew ticket, we’ll be happy to help!