• Resolved 1timmy1

    (@1timmy1)


    I created a site map with the location of our buildings and activities on our website. It was working fine on the 4th of September when I made a change to it but it has now disappeared from the page. When I go into the site map in the backend, it looks like it has been reset to default (no picture selected and no hotspots). Has the plugin been updated recently and caused this to happen? Can I get the map back?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Avirtum

    (@avirtum)

    You should deactivate and activate plugin, because new version has a new format to store data.

    Thread Starter 1timmy1

    (@1timmy1)

    Thanks, I have done that and the map is back; but none of the hotspots are showing when I hover or click on them (I have both options ticked in the settings). My browser thinks they are links as the mouse pointer turns into a hand but nothing appears on hovering or clicking. Any suggestions?

    I too have this issue. Was fine until I updated Sept 6. Map gone. I deactivated/reactivated. Map back with hot spots, but nothing pops up on hover or click.. Event tried to go back to earlier version, but if I delete 1.4, map goes away again. Is there a fix? Will (I don’t want to) recreating new in 1.4 work again?

    Additionally, if I create a new map, it works in preview (original does not even pop up there) but after I PUBLISH, it all goes away and shows me an empty form again. Latest WP version and everything else up to date.

    Thread Starter 1timmy1

    (@1timmy1)

    I’m still having the issue where the hotspots show, but they don’t pop up and the links don’t work; like ockographics. WordPress has updated and I tried deactivating and reactivating, but that didn’t fix it.

    Developer responded to me via email and had me check GENERAL–>POPOVER SETTINGS

    I had “&” and other code in POPOVER HTML Template, so he had me remove. Must have been added with the update:

    This is a good one:

    <div class=”imgl-popover”>
    <div class=”imgl-close”></div>
    <div class=”imgl-arrow”></div>
    <div class=”imgl-content”></div>
    </div>

    Thread Starter 1timmy1

    (@1timmy1)

    Edit: It’s not letting me paste in the code. I can see that it has

    class = & #039 ; imgl – popover & #039

    For example in the first line. Was that what you had too? (I also had to add in a load of spaces that were not in the code so it will display)

    • This reply was modified 7 years, 5 months ago by 1timmy1.
    • This reply was modified 7 years, 5 months ago by 1timmy1.
    • This reply was modified 7 years, 5 months ago by 1timmy1.
    • This reply was modified 7 years, 5 months ago by 1timmy1.
    • This reply was modified 7 years, 5 months ago by 1timmy1.
    • This reply was modified 7 years, 5 months ago by 1timmy1.
    • This reply was modified 7 years, 5 months ago by 1timmy1.
    • This reply was modified 7 years, 5 months ago by 1timmy1.
    • This reply was modified 7 years, 5 months ago by 1timmy1.
    Thread Starter 1timmy1

    (@1timmy1)

    Ok, just tried your one again but manually deleted the ” out of each line and it worked!

    Very happy that I don’t have to recreate the image and I can start adding more hotspots now.

    I was about to say I see code went back in in Forum text! Glad you were able to delete and are back! It was joy for me!

    By the way, creating new woould not have fixed it as the code defaulted to same (I tried that too) and would not save any updates or new maps.

    Annoying code but now I know!

Viewing 10 replies - 1 through 10 (of 10 total)
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