Map does not appear after attempted fixes

  • Resolved freshpie

    (@freshpie)


    9 years, 2 months ago

    Hi,

    Thanks for the great plugin. I’m using the Myth theme and I’m having trouble with the map.I’m using version 1.6.6

    I’ve created Mapbox ID after the update this morning and pasted it into the mapbox map id area on the theme. Then, in the post, I click to add the map. A gray box appears and I enter the location. I still see a gray box so I add map markers. Still no map.

    I tried replacing the code with aesopinteractive.hkoag9o3 to trigger a mapbox update and then readded the code given to me by mapbox. No luck. I’ve also tried creating new maps to no avail.

    Do you have any suggestions? Because I’m also having problems with quotes and videos (not appearing), I’m wondering if the theme makers have to make adjustments after your most recent updates.

    I’ve been trying to fix this for hours so any feedback is most appreciated.

    Thanks!

    https://www.ads-software.com/plugins/aesop-story-engine/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Michael Beil

    (@michaelbeil)

    So the maps were updated?

    Can you send a URL or some screenshots of the quotes and videos?

    Thread Starter freshpie

    (@freshpie)

    Thanks for your response. The quotes and videos are now working.

    I’m still getting the gray box with the map.

    Under appearance>customize>Aesop, I’ve replaced the original mapbox code with- aesopinteractive.hkoag9o3 -and pressed save to trigger an update.

    Then I deleted- aesopinteractive.hkoag9o3 -and inserted the original mapbox code and pressed save.

    Is this the correct procedure? Is there anything else I should try?

    Thank you

    Plugin Author Michael Beil

    (@michaelbeil)

    After you entered the aesop Mapbox ID we provided, did you return to the Dashboard and click the update Mapbox notice?

    cinematic

    (@cinematic)

    Hi, first thanks for this great plugin. Regarding the map component I am having the same problem like freshpie. I have entered aesopinteractive.hkoag9o3 and clicked saved and the map appears

    Then I have entered my map ID, clicked saved and I am only getting a grey field.

    Did I miss anything? How could this been solved?

    (I am using the latest AESOP Plugin – freshly installed – and an map ID created at mapbox today)

    Thread Starter freshpie

    (@freshpie)

    I did. Sadly, still no luck.

    Plugin Author Michael Beil

    (@michaelbeil)

    @cinematic Did you return to the Dashboard and click the update Mapbox notice?

    @freshpie was there an error during the upgrade routine?

    @michael Beil, now I noticed the update Mapbox link … this did the trick! Thanks so much!

    Plugin Author Michael Beil

    (@michaelbeil)

    Great to hear!

    I have another question. It doesn’t seem to be possible to change the address in the map when editing a post. If I type in any address it won’t change anything. Is it only me or is there anything else I need to take care of? Or do I need to create a new map in mapbox.com?

    Plugin Author Michael Beil

    (@michaelbeil)

    Can you please open a new ticket so we can keep tickets seperated by topic? Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
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