Map is Not Displaying

  • Resolved nejdcw

    (@wcdjen)


    4 years, 9 months ago

    Hi,

    The map is not appearing and it was working a few weeks ago. I had used the shortcode to display it.

    When I enter a location, the following message appears:

    Uncaught TypeError: Cannot read property ‘map’ of undefined

    Please assist and thank you kindly!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @wcdjen

    Thank you for getting in touch, sorry to hear you are experiencing issues.

    There is 3rd party code throwing an exception during jQuery’s “ready” phase, which is causing execution to halt, before the “ready” event fires for our plugin. Because of this, our plugin is waiting indefinitely for the ready event to fire, which never happens.

    This appears to be related to Popup Maker, as far as we’re able to tell, you can confirm this by disabling that plugin.

    We did just that using the live source editor at our end, and as you can see here, the map is able to load with that code disabled.

    You would need to reach out to their team for help with this issue, or find an alternative plugin.

    Does that help?

    Kind regards
    – Perry

    Thread Starter nejdcw

    (@wcdjen)

    Thank you very much for the quick response and for the help! The map works again all thanks to your assistance =)

Viewing 2 replies - 1 through 2 (of 2 total)
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