• Resolved gerardiscool

    (@gerardiscool)


    I tried to troubleshoot, and checked the API key everything is be functioning fine but for some reason, the map is still not working

    • This topic was modified 6 months, 2 weeks ago by gerardiscool.

    The page I need help with: [log in to see the link]

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  • Plugin Author DylanAuty

    (@dylanauty)

    Hi @gerardiscool,

    Thank you for getting in touch, we do appreciate your time.

    I’ve had a look at your site and I can see the map is displaying, however the API is in developer mode. Usually this means one of two things, either you have not properly configured your API restrictions (referrer limits), which is the process of locking the API key to only function on your site.

    We have documentation on this step here: https://docs.wpgmaps.com/protecting-your-google-maps-api-key-from-unauthorized-use-setting-up-website-restrictions-http-referrers – Which I’d recommend following to ensure you have setup your referrers correctly.

    If you have setup your referrers as described in our documentation, another common reason for this issue is not having a valid billing account setup and linked to your Google Maps API project. This is required by Google (we do not control this) in order to allow them to collect funds from you in the event that you exceed your monthly free credits (included with your account).

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