• Resolved hefterbrumi

    (@hefterbrumi)


    Hi,

    I have encountered a problem with the implemented map on a site I’ve built. There is a map on the bottom of the page with one added marker. Above the map there is a menu inside a tabbed block, built with wp bakery pb. When I change tabs the container resizes due to different content lengths, but also the map marker disappears in the same time.

    I have found some information here:
    https://www.wpgmaps.com/documentation/troubleshooting/my-map-is-not-showing-on-my-website/#displaymap

    However that is for pro version, I don’t have a .js file on that location.

    Any help appreciated,

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter hefterbrumi

    (@hefterbrumi)

    Sorry the title says the above container contains an accordrion but those are tabs. Should be the same scenario however.

    Hi there

    Thank you for getting in touch!

    You can apply this fix in js/wpgmaps.js

    Does that help?

    Kind regards
    – Perry

    Thread Starter hefterbrumi

    (@hefterbrumi)

    I will try that and let you know. Thank you!

    Thread Starter hefterbrumi

    (@hefterbrumi)

    Unfortunately I can’t find the code part described in the link. There are similar parts but no the same ??

    Hi there

    You can add that at the very bottom, you could also add that in Maps -> Settings -> Advanced under Custom JS.

    Does that help?

    Kind regards
    – Perry

    Thread Starter hefterbrumi

    (@hefterbrumi)

    No unfortunately this does not solve the situation. I can see that the map reloads itself, however the marker does not reappear.
    I looked for js errors in the browser console and found this just after I click different tabs. It is likely to be connected to this problem:

    TypeError: MYMAP.modernStoreLocator.element is undefined
    
    init
    https://www.pizza-uno-spillern.at/wp-content/plugins/wp-google-maps/js/wpgmaps.js?ver=7.11.32b:292
    
    InitMap
    https://www.pizza-uno-spillern.at/wp-content/plugins/wp-google-maps/js/wpgmaps.js?ver=7.11.32b:89
    
    Untitled
    https://www.pizza-uno-spillern.at/wp-content/plugins/wp-google-maps/js/wpgmaps.js?ver=7.11.32b:140
    • This reply was modified 5 years, 5 months ago by hefterbrumi.
    • This reply was modified 5 years, 5 months ago by hefterbrumi.
    • This reply was modified 5 years, 5 months ago by hefterbrumi.

    Hi there

    We visited your home page and we’re not seeing this error – did you resolve this isuse?

    Kind regards
    – Perry

    Thread Starter hefterbrumi

    (@hefterbrumi)

    Hi,

    Unfortunately I didn’t. I linked the screenshot of my error console on chrome.

    Firefox

    To replicate the error:
    After the page is fully loaded, I opened the error console. Clicked on one of the tabs above the map (menu items – after “ENTDECKEN SIE UNSERE SPEISEKARTE” in our case), the error shows. I tried in chrome, Firefox, safari. Same behaviour.

    Kind Regards,
    Bruno

    • This reply was modified 5 years, 4 months ago by hefterbrumi.

    Hi Bruno

    We’re not seeing any issues at all with Chrome or Firefox,

    What operating system are you using?

    Kind regards
    – Perry

    Thread Starter hefterbrumi

    (@hefterbrumi)

    Hi Perry,

    I tried on osx and windows too. Firefox, Chrome, Safari… same. I think it is better If I post a video with the exact steps to reproduce the problem.

    Here

    I hope it helps.

    Thanks,

    Bruno

Viewing 10 replies - 1 through 10 (of 10 total)
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