Map not diplayed in the Frontend

  • Resolved kuddels

    (@kuddels)


    2 months, 3 weeks ago

    Hi there,

    I have the following problem. The maps created in the backend work perfectly in the map editor. But they are not displayed in the frontend.

    To create posts and pages I use Elementar Pro and to display the maps I used the widget shortcode in a container with the following shortcode: [Waymark map_id=‘1647’]

    Unfortunately, the map created and published in the Map Editor is not displayed in the Elementor Editor and in the frontend. I then tried the Gutenberg Editor, as shown in the tutorial video. But unfortunately also without success.

    Who can help me, because I think the plugin is great and it fulfils all my requirements for map creation.

    If necessary I can create a temporary access to the backend. Then please send me a short message.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Joe

    (@morehawes)

    Hi @kuddels,

    Thanks for reaching out and I am sorry to hear you are experiencing issues.

    Are you getting any console errors?

    Joe

    Thread Starter kuddels

    (@kuddels)

    Hi Joe,

    thanks for your answer.

    I have taken screenshots of the error in the console of Google Chrome and Firefox. You can download and view them under this link. (https://www.roch-privat.de/wp/downloads/). I hope you can use them to find the error.

    Many thanks
    Kuddel

    Plugin Author Joe

    (@morehawes)

    Hi @kuddels,

    I can see the error “ReferenceError: Waymark is not defined” which means Waymark is not loading correctly, so there must be some conflict.

    Are you using a performance plugin which modifies scripts on your site? I recommend systematically disabling other plugins in order to find the conflict.

    I hope this helps.

    Joe

    Thread Starter kuddels

    (@kuddels)

    Hi Joe,
    I have now deactivated all plugins except Waymark and WP Media folder.
    Despite this, I still get the error message: Refernce Error: Waymark is not defined.
    I don’t know what else to do. Do you have an idea? Could it help to uninstall Waymark and then reinstall it?
    I am at the end of my knowledge.
    Thanks for your help
    Kuddels

    Plugin Author Joe

    (@morehawes)

    Hi @kuddels,

    I’m not really sure what to suggest, have you tried switching themes to see if the conflict is there? Also it might be worth disabling WP Media folder just incase the conflict is there.

    I hope you make some progress.

    Joe

    Thread Starter kuddels

    (@kuddels)

    Hi Joe,

    In the meantime I have uninstalled Waymark and reinstalled it again, deactivated all other plugins and even changed the theme from Astra to Twenty Twenty-Five. Still no success. I uploaded three more screenshots (Waymark Mapeditor.jpg, WP-Post Editor.jpg and Frontend + JS-Console.jpg). Then I tried to create maps with the following plugins: Maps Marker Pro, Leaflet Map and Treweler Map Builder. With all three I was able to create maps in the frontend. Unfortunately, all three do not quite fulfil my requirements. Therefore, I hope that you can solve the problem at some point or develop a widget for Elementor. Please let me know if there is anything new. I will stay in touch if there is anything new to report about the problem.

    Kind regards

    Kuddel

    Thread Starter kuddels

    (@kuddels)

    Hi Joe,

    I would like to inform you that I have finally found the error.
    It was due to a conflict between Waymark and the content blocker for OpenStreeMap from the Real Cookie Banner plugin. I informed the developer of Real Cookie Banner and he has adjusted the content blocker so that the maps are now displayed correctly in the frontend and everything works fine.

    Thank you again for your support.

    Kind regads
    Kuddel

    Plugin Author Joe

    (@morehawes)

    Hi @kuddels,

    Thanks for the update, I’m glad you got it sorted ??

    Joe

Viewing 8 replies - 1 through 8 (of 8 total)
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