Map not displaying after upgrading WordPress

The site is themed with Oxygen.

Hi @edrubins,

Thank you for getting in touch, we do appreciate your time. I am sorry for the trouble you are having at the moment.

I had a look at your site and found something interesting. On your contact page when I run our version command in the JavaScript console I get back the following:

• 9.0.28

However, on other pages it returns:

• 9.0.17

You can run this on your side by opening the console on any page (Right-click > Inspect Page > Console) and typing in:

WPGMZA.settings.basic_versions

What this indicates, is that you may be running caching on the site, and although the Contact Page is up to date, it seems the rest of the site is not, and is running an older version of our core code.

This causes your API key to load incorrectly, which prevents the map from initializing as expected. I believe clearing your site cache (all pages) should resolve the issue.

Digging a bit further I can see the following footnote on your site:

Performance optimized by W3 Total Cache

W3 Total Cache should have an option for clearing all cached data, which I’d recommend running before retesting. In addition, some hosts may introduce their own caching on top of any caching plugins you may have installed. We recommend checking in your hosting control panel as well for any caching options such as “Dynamic Cache” which should also be cleared.

It was in fact the cache. And clearing the cash did fix the problem. Not sure why I didn’t do that after updating, but I will from now on.

Thank you.

Fantastic, glad to hear things are working normally again @edrubins – Have a nice day!