Map not showing despite key

  • Resolved ripei

    (@ripei)


    5 years, 1 month ago

    Hello,
    I love using this plugin. However, in one of the sites I am currently using it… it doesn’t work anymore. I do have a valid API key, but the map does not show up.
    It does not show up in the backend either (the preview page).

    If I add a new map, it does not save it. As soon as I go somewhere else and then come back, the map is gone. Is this normal behavior?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author dan009

    (@dan009)

    Hi,

    I presume you are creating a map, and then if you refresh the page, the map is gone?
    Am I right? In that case, please have a look in the browser’s console. It must show an error. The ajax call is not complete.
    There is something that is blocking the request. It might be another plugin, some security plugins are blocking ajax calls. Recently I found out a theme was blocking the content of a map from being rendered.
    In this case I would say you have another plugin, or even a server setting to block ajax calls.
    I can make a thorough examination if you want. Contact me at [email protected]

    Regards,

    Plugin Author dan009

    (@dan009)

    Hi @ripei

    Thank you for your great support debugging this issue.
    You def helped others, and myself.
    Now the plugin is working as intended.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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