Map not showing on mobile devices

  • Hi Alex,

    Love how easy the plugin was to install and setup on my WordPress site. The maps look fantastic and load quickly on my desktop. On an iPad, Android tablet and Android smartphone, the map shows a spinning wheel indicating that it is trying to load but it just does not succeed. I’ve watched it for several minutes before giving up on each device.

    Here’s the pages I installed it on:
    https://canarysrestaurant.com/north-olmsted-location/
    https://canarysrestaurant.com/cleveland-location/

    Any suggestions?

    Thanks!

    Mark

    Environment

    PHP v5.4.29
    MySQL v5.5.33-31.1
    WordPress

    WordPress v3.9.1
    Comprehensive Google Map Plugin v9.0.20
    Theme: TastyPlace, v1.2.06
    Published posts: 0
    Published pages: 10
    Published menus: 7
    Published nav_menu_items: 6
    Published openmenus: 1
    JavaScript

    jQuery v1.11.0
    jQuery Core v1.11.0
    jQuery UI Core v1.10.4
    jQuery Migrate v1.2.1
    Plugins known to modify global WordPress query

    Advanced Category Excluder plugin: Not installed
    Category Excluder plugin: Not installed
    Simply Exclude plugin: Not installed
    Ultimate Category Excluder plugin: Not installed

    https://www.ads-software.com/plugins/comprehensive-google-map-plugin/

Viewing 4 replies - 1 through 4 (of 4 total)

  • I am having the same issue on one of my sites. Works great on laptop or PC not on iPad or other mobile devices. https://www.catskillmountainpizzacompany.com/test-catskillpizza

    sorry here is the right link https://catskillmountainpizza.com/test-catskillpizza/contact-us/

    I played around with the generated code and this seems to display my map on mobile devices
    ‘[google-map-v3 width=”500″ height=”400″ zoom=”12″ maptype=”roadmap” mapalign=”center” directionhint=”true” language=”default” poweredby=”false” maptypecontrol=”true” pancontrol=”true” zoomcontrol=”true” scalecontrol=”true” streetviewcontrol=”true” scrollwheelcontrol=”true” draggable=”true” tiltfourtyfive=”false” addmarkermashupbubble=”false” addmarkermashupbubble=”false” addmarkerlist=”51 Mill Hill Road, Woodstock, NY 12498{}2-default.png{}Catskill Mountain Pizza Company” bubbleautopan=”true” showbike=”false” showtraffic=”false” showpanoramio=”false”]’

    Hope this helps someone else

    Thread Starter maderemark

    (@maderemark)

    sandharr,

    What did you change to get it to work?

    If I copy your code, do I just have to replace “51 Mill Hill Road, Woodstock, NY 12498” and “Catskill Mountain Pizza Company” with my own info?

    What about {}2-default.png{}? Is that something I need to replace?

    Thanks!

    Mark

Viewing 4 replies - 1 through 4 (of 4 total)
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