“Map unavailable” despite working API

  • Resolved bhammondCVL

    (@bhammondcvl)


    1 year ago

    I’m using version 6.4.6.3 and have verified that I have a working Google Maps API key. But still locations do not generate a map (neither Dynamic nor Embedded).

    I installed a completely fresh instance of WordPress and the Events Manager plugin (as the only plugin) at the URL above, and the map worked fine.

    Then, on this generic site where the maps were working fine, I imported the live site I was having the trouble with using the All-in-One WP Migration plugin. I deactivated all the plugins except Events Manager and chose the default Twenty Twenty Four theme. The maps now do not work–they simply say “map unavailable.”

    I also tried resetting the Events Manager plugin, using the Reset option in Settings > Admin Tools, and re-added the Google Maps API. That did not help; locations still show the message “map unavailable.”

    So my guess is that something has gone wrong in the database of the site, but I have no idea what that might be or how to begin debugging it. Any suggestions?

    The page I need help with: [log in to see the link]

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  • Thread Starter bhammondCVL

    (@bhammondcvl)

    Hey, remember this? I found the issue. It wasn’t the API settings: it was that in the Location settings, the “State/County” field had the US postal abbreviation for the state (CO) instead of the full name (Colorado).

    As soon as I turned ‘CO’ to ‘Colorado’, the maps worked fine.

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