mapping brilliant web-to-lead form form field to salesforce

Field mapping is covered in the FAQ

I can’t seem to find the answer to my specific enquiry. This is a field that’s automatically mapped, not through the normal web-to-lead form. Please advise.

Are you entering the white paper title in the Lead Source field or need it to be dynamically populated?

Can you use a custom field for the White Paper instead?

Lead Source supports a few merge tags, but not many.

If you want a dynamic lead source value you’d need to use a filter (also covered in the FAQ/readme).

Hi Nick,

It is not regarding the ‘Lead Source’ field but rather the ‘Description’ field. Right now it populates the white paper title to the ‘Description’ field, but we need it to be mapped to the ‘Lead Source Detail’ field instead.

I’ve already answered your question above — you’ll need to use a filter to put the white paper title in the lead source field.

As I can’t see your site or form config, I can’t say any more than that.

Above you said Lead Source… now Lead Source Detail… which is it?

”This is a field that’s automatically mapped, not through the normal web-to-lead form”

That sounds like a Salesforce question. This is not a Salesforce help forum. If it can’t be mapped in web to lead… this plugin can’t populate it.

Hi Nick

What filter are you referring to? It is not salesforce issue, the data is still mapped from wordpress. Apologies for the confusion, it is “Lead Source Detail” not “Lead Source”. I understand “Lead Source” field is mapped in the form and can be easily edited.

• This reply was modified 4 months ago by allau.

What filter are you referring to?

salesforce_w2l_lead_source but it seems you’ve changed your question midstream, so that is no longer relevant.

It is not salesforce issue, the data is still mapped from wordpress.

Are you sure? What is the field’s API name in Salesforce? I don’t see that as a mappable field in the web to lead form generator, so it does not appear to be a field you can set via the web to lead API.

Apologies for the confusion, it is “Lead Source Detail” not “Lead Source”. I understand “Lead Source” field is mapped in the form and can be easily edited.

Lead Source Detail is not a field Web to Lead supports…

The fields supported are listed in the FAQ. Custom fields are also supported.

Fields in Salesforce that are not supported by the web to lead API… is something you’d need to take up with Salesforce (or use the REST API – but that’s another plugin).

Hi,
We have an integration between WordPress and Salesforce and are using the “Brilliant web to lead for salesforce plugin” to send information provided by customers on our service request form (on the company website) to salesforce leads. However, only basic information such as name, number, organization are going through to Salesforce. The main contents from our service request form are not being automatically sent to salesforce leads. I believe the service request form field which contains the contents of the service request form are not being mapped to any salesforce leads field. How do I edit or verify the field mappings of the form and Salesforce? I did go to the form editor page on WordPress but was unable to find the Salesforce field mappings. Kindly advice.

FYI- This thread is 3 months old. The support guidelines ask that you make a new thread, not take over someone’s existing thread.

It sounds like your form is misconfigured.

As the core fields are going through, it’s not a plugin issue.

Field mapping is covered extensively in the FAQ.

Unfortunately, supporting your specific integration is not something we can do in this forum. You can hire us for assistance, or fix your field mappings yourself.