Mapping of first name between Contact Form 7 and Brevo does not work

  • Resolved blub85

    (@blub85)


    1 year, 4 months ago

    Hey there.

    I am using Contact Form 7 to enable newsletter registration in Brevo.

    The contact form looks like this:

    <label> Your firstname (*)
    [text* your-firstname autocomplete:name] </label>

<label> Your email (*)
    [email* your-email autocomplete:email] </label>

[submit "Submit"]

    I called it your-firstname as described in the CF7 Brevo integration guide.

    Everything works fine, when I submit the form:
    A new contact is created in the corresponding brevo list (as defined under the Brevo tab within Contact Form 7).
    BUT, the just created contact does only have the email address, not any first name although I wrote one in the form before submitting it:

    Do you have any suggestions how to fix this issue?

    Thank you in advance for your help!!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    The integration guide is written for the English field names (EMAIL, FIRSTNAME, LASTNAME, and SMS). Other language users need to replace the field names. Try your-nachname and your-vorname in your form.

    Thread Starter blub85

    (@blub85)

    Thanks for your reply!

    Ok, when I do this:

    <label> Your firstname (*)
    [text* your-vorname autocomplete:name] </label>

<label> Your email (*)
    [email* your-email autocomplete:email] </label>

[submit "Submit"]

    I get an error on the homepage

    One or more fields have an error. Please check and try again.

    when I try to submit the form (both text fields are filled).

    Thank you for your help!

    • This reply was modified 1 year, 4 months ago by blub85.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter blub85

    (@blub85)

    The homepage is not ready, yet..

    But you can find it here https://pirremusic.com/ (click newsletter in the menu).

    Thank you for your help!

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    It seems to be working correctly.

    Hello,
    I have the same problem. My Brevo account is in French, but my site is in English. Should I replace your-firstname and your-lastname with something else so that they can be detected by brevo?

    I followed the integration guide with Brevo. My fields are correctly named your-email, your-firstname and your-lastname. When I do a registration test, it works but only the email is visible in my contacts. I don’t understand why the first and last names aren’t displayed. Could you please explain how to do this?

    Thank you in advance,
    Christelle

    In case it happens to anyone else, with a Brevo in French. Just enter your-prenom and your-nom and it works ;). I tried it when in doubt and it’s OK.

    Have a nice day!

    Hi I face Issue For Mapping Checkbox with Brevo.

Viewing 8 replies - 1 through 8 (of 8 total)
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