Mapping properly, but leads not showing
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The Lead Management tab says I have ten records, but they are all blank in all fields that I have selected. I used Ninja Forms to make the data, but then also tried using a basic .csv file that I uploaded. Neither of them worked to create readable data.
When I export the leads and then open the .csv file, it is showing me information about the browser (Chrome) rather than ANY of the lead information that I have imported. I notice that the “Status” is functioning just fine, because I applied it to the blank fields that I selected from the Lead Management Menu.
In fact, here’s what I get in the fields of the exported .csv file. This is duplicated for all ten records:
;;;;;;;;;;;;;;;;;;;;;;;;;;;10;”2018-05-04 11:48:42″;”Mozilla/5.0 (Windows NT 10.0 Win64 x64) AppleWebKit/537.36 (KHTML like Gecko) Chrome/65.0.3325.181 Safari/537.36″;https://XXXXXXX.com/wp-admin/plugin-install.php?s=crm&tab=search&type=term;47.201.194.62;;;;Anthony;”AV Qualified”;;;;;;;;;https://XXXXXXXX.com;
I also cannot get it to download any of your sample .csv files. It just gives me a blank screen. If I could get one of those to download, then I could try uploading one just to see if it would work on your own .csv files. But I can’t even do that test.
I’m stuck. Help.
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