Maps are suddenly of a very low height

  • Resolved cyberpunk2020

    (@cyberpunk2020)


    4 years, 11 months ago

    I’m using 3.1.1 of MapsMarker Pro, which should be similar.

    Im using the plugin on a website that announces a yearly event. Now that we starting rebuilding the website for 2020’s event, suddenly all maps are small- even those that show the 2019 events and worked perfectly fine back then. What should be 900 pixels high is now so small you can’t even see the Zoom-Out-Button.

    Its probably some change in the WordPress core, because it worked last year.

    Can anyone help me get normal sized maps again? Thank you!

    • This topic was modified 4 years, 11 months ago by cyberpunk2020.
    • This topic was modified 4 years, 11 months ago by cyberpunk2020. Reason: misspelling

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,
    it is rather unlikely that a change in WordPress core caused this – it is more likely that this is caused by changes in your theme or plugin updates. To verify this, I′d suggest to first disable all other plugins to verify if this has an effect. If not, try switching to a default theme like twentytwenty to check if the theme is the issue here.
    Let me know if this helped in identifying the reason for this issue.
    best,
    Robert
    PS: the forum on www.ads-software.com is for free support only, giving pro support here is actually against the rules…

    Thread Starter cyberpunk2020

    (@cyberpunk2020)

    Thank you. Themes were not the problem, and before I tried to fiddle with plugins (its a MU-Install, so that’s not that easy) I figured that I like the plugin so much I can buy support again and update to Version 4 – which does not have the problem. So your answer made me pay for support, so the rules were not broken ??

    ?? if you have any further questions, let me know!

Viewing 3 replies - 1 through 3 (of 3 total)
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