• Resolved maarcoswesleey

    (@maarcoswesleey)


    When I use the Tutor LMS plugin settings, it gives me a critical error when accessing the plugin’s courses screen and also puts my site under maintenance.

    I am unable to use the plugin, below are the current settings for my site.

    PHP 8.1.27
    WordPress: 6.6.1
    Theme: Aardvark 4.44.1.1
    Language: Brazilian Portuguese
    Tutor LMS: 2.7.3

Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter maarcoswesleey

    (@maarcoswesleey)

    Hello, any feedback when?

    Hello @maarcoswesleey,

    Thank you for your patience, and I apologize for the delayed response.

    After looking into your issue, it appears there may be a plugin conflict in your environment. I tested it on my end, and everything is functioning properly. I suggest deactivating all plugins and then testing to see if the issue persists.

    I hope this resolves the problem. If you encounter the issue again, please don’t hesitate to reach out.

    Best regards,
    Dip Saha

    larsnordicfitnessacademy

    (@larsnordicfitnessacademy)

    Hey DIp Saha,

    I came across this thread while considering moving our site to WordPress. It seems like you are well informed aroud the WP and Tutor platfomr. We’re thinking of using the Tutor LMS plugin, but seeing this and quit a few more issues in the forum has me a bit concerned.

    Right now, we’re running our site https://nordicfitnessacademy.com through LearnWorlds, and while we haven’t switched to WordPress yet, we’re trying to make sure we avoid any headaches down the road. Has anyone recently dealt with this kind of issue or is it jus?t small hickups?

    Thanks for any advice, Lars

    Hi @larsnordicfitnessacademy,

    Thank you for reaching out and for considering WordPress with Tutor LMS for your site.

    I understand your concerns, especially when moving from a platform like LearnWorlds. Tutor LMS is a robust and flexible plugin, widely used by many for creating and managing online courses with ease. We currently have over 90,000 active installations.

    Moreover The Tutor LMS team is active in both updating the plugin and providing support. Issues that arise often get addressed quickly, especially if they’re common or critical.

    If you decide to go ahead with the switch, I’d recommend testing Tutor LMS in a staging environment first. This way, you can identify any potential issues before going live.

    Feel free to reach out if you have more questions or need further advice. We’re here to help make your transition as smooth as possible.

    Best regards,
    Dip Saha

    larsnordicfitnessacademy

    (@larsnordicfitnessacademy)

    Hi Dip Saha,

    Thanks a lot for the quick and reassuring reply! It’s awesome to hear that Tutor LMS is so well-supported and widely used. Your tip about testing in a staging environment is spot on—I’ll definitely do that to make sure everything goes smoothly.

    We’re really excited to see what we can do with WordPress and Tutor LMS, and your advice has definitely eased some of our worries. It’s great to know we can reach out if we have more questions along the way.

    Once again thanks again for the help!

    Best,
    Lars

Viewing 5 replies - 16 through 20 (of 20 total)
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