• Hello! For my website I am using the Marketify theme paired with Easy Digital Downloads’s Frontend Submissions plugin. For the vendor page how can I customize it so that it has this as the page. Everything is centered. At the top is the featured image of the vendor. Below would be the name of the vendor. Below that would be the author’s subscription. Then below that would be the list of products the vendor had.

    There is surprisingly little to no documentation on how to customize the vendor page and the support for Marketify only turned me to hiring a freelancer to create it.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter zcmiel

    (@zcmiel)

    bump

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I’m really sorry that you’re having a bad time with the theme you’ve purchased, but we cannot help you here. These forums are for supporting the themes that are distributed on www.ads-software.com.

    Thread Starter zcmiel

    (@zcmiel)

    Is there a place you can point me to, to post about my problem? Because for Marketify’s support there isn’t even a place to contact!

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    If you log into Themeforest, can you contact the author: https://themeforest.net/user/astoundify ?

    Easy Digital Downloads also have a contact section here: https://easydigitaldownloads.com/support/

    Hey there zcmiel!

    I’m Adam, I work for the support department of Astoundify the creators of the Marketify theme and it’s great to talk to you today!

    In order for us to help you as fast and efficiently as possible, I would like to invite you over to our help desk where you can safely share your website link and login details if necessary. Using our help desk it keeps everything super organized to keep the conversation going.

    Please register at our help desk or you can browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket here.

    We are looking forward to helping you over on our help desk.

    Cheers! Adam

    Thread Starter zcmiel

    (@zcmiel)

    Thanks Adam! I sent in a ticket for my website dosemarket.com but the email that you respond to is wrong Can you respond to [email redacted]?? Thanks!

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    P.S these forums are public to anyone and anything, so you really don’t want to post your email address here @zcmiel .

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Please follow Adam’s advice and use those links.

    As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.

Viewing 8 replies - 1 through 8 (of 8 total)
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