Marketing Language

  • Hi guys,

    We’ve received an e-mail from Clearpay about making sure our client websites are using the current marketing language by June 1st (otherwise it is a criminal offence apparently!).

    However, the Clearpay plugin hasn’t been updated for 4 months.

    If we are using the current Clearpay plugin, is there anything we need to for our clients to keep them compliant?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Clearpay

    (@clearpayit)

    Hi @scottybowl2,

    Thanks for your message.

    The reason that the Clearpay Gateway for WooCommerce plugin has not received an update for the new marketing language is due to the specific assets that it uses. These assets are hosted on a cloud-based CDN and do receive updates without requiring a plugin update. The plugin has been using these assets since version 3.3.0.

    As a general rule, the Clearpay team recommend following the WordPress guidelines in regard to keeping plugins up to date whenever updates are available.

    Thank you.

    Hello,

    I am having the same issue with updating the marketing language for Clearpay.

    Is there a method to update the assets or support that I can get in touch with for help on doing this?

    Thank you.

    • This reply was modified 1 year, 5 months ago by nahim555.
    Plugin Author Clearpay

    (@clearpayit)

    Hi @nahim555,

    Thank you for your message.

    The assets related to the plugin should update automatically as long as the installed version is 3.3.0 or above, but the team would like to assist with verifying that this has happened. To facilitate this, please submit a support request including a link to this post using the following web form: https://afterpay.formstack.com/forms/global_merchant_technical_support

    A member of the team will then reach out to you within 1 business day.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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