Mask Login Area – Can’t access backend after successful login

Hi @steplab,

accessing to wp-login.php tring to login we get always redirected to wp-login.php page

The above behaviour would point out why you are getting the “feature is forbidden” Message. There seems to be a redirection to /wp-login.php page after login and hence Defender displays such a message because /wp-login.php is blocked using the masked login feature.

Since you are able to notice the same issue ie the redirection even after disabling the Defender plugin then I’m afraid the issue is still related to a conflict and not specific to Defender where the redirection to the wp-login.php is causing the anomalies noticed.

I’m afraid, you’ll have to disable more plugins via FTP as done before to see on deactivating which exact plugin you notice the issue with. You could also try switching to a default WP theme to rule out whether the issue isn’t due to the theme too.

It would be ideal to run the above test in a staging site. Please do let us know that goes and if you still think the issue is still related to Defender.

Please do let us know how that goes.

Best Regards,

Nithin

The error message “This feature is forbidden temporarily for security reason. Try login again.” and “command denied to user DATABASE_USER for table ‘wp_options’ …” was showing because of hosting provider that blocked our database user to insert/update/delete (but enabled SELECT).

So if anyone have same error, check if you can add a record inside phpmyadmin, if you can’t, maybe is the provider that blocked you.

Why hosting blocked? in our case was because the database size exceeded the max size.

Best regards