Masonry mode + lightbox off – doens’t work

  • Resolved sarahweb

    (@sarahweb)


    11 months, 1 week ago

    Hello – I have since had to remove it from the webisst e- however masonry mode – with thumbnails link as off/none – ie switching OFF lightbox – when you rolled the mouse over the images no “link” appeared but you can still click the image and get the thumbnails lightbox – but images would not actually appear

    basically cannot switch OFF lightbox – that did not work, was the same with justified as well

    I ended up removing from the site and used basic gallery

    the image quality was really poor as well

    Thank you
    Sarah

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @sarahweb

    Could you please provide a link to a page with a gallery exhibiting the behaviour you have described? We’ll conduct some tests on our end and carry out an analysis of the page before we advise further on this. Thank you.

    Best regards,
    Elvis

    Plugin Support elviiso

    (@elviiso)

    Hi?@sarahweb

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    If you are still experiencing the problem, then please open a new support ticket.

    Regards,
    Elvis.

Viewing 2 replies - 1 through 2 (of 2 total)
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