Massive Problems with 12.3

Hi Guys,

Please update to v12.3.1

“Summary” and “Referring” still do not load.

See: https://imgur.com/a/TKD4x

@xanathon

Windows attachment manager will not let me download referring.php, it says it’s a malicious file.

What?! Ignore it and download and replace that !
https://www.ads-software.com/support/topic/massive-problems-with-12-3/page/2/#post-9744333

I believe that there is a bad configuration on your MySQL 5.7 !

1. I cannot ignore that. I would have to edit the registry for windows to download the file, I already looked that up. Never happened before, and I have downloaded php files in the past.

2. I do not use PHP 5.7

3. This all worked fine three or four versions ago, so please do not try to blame this on my server config. The config was not changed, your plugin was.

4. Wasn’t this included in the latest update (that I already installed)? If no, why not?

@xanathon

1. I cannot ignore that. I would have to edit the registry for windows to download the file, I already looked that up. Never happened before, and I have downloaded php files in the past.

Download this file:
https://raw.githubusercontent.com/wp-statistics/wp-statistics/923eb55c151ff968921f915e1bae52c6a18873f1/includes/log/widgets/referring.php

2. I do not use PHP 5.7

I didn’t mention about PHP, I mentioned MySql 5.7

4. Wasn’t this included in the latest update (that I already installed)? If no, why not?

No, Because we are investigating more about this
To solve your problems!

@jsmo, Your posts have been removed yes, but not by anyone associated with this plugin. Your posts were removed by our moderator team for ranting on other people’s support topics.

We have already warned you about this; https://www.ads-software.com/support/topic/todays-visitors-map/#post-9746199

Please do your best to support the person asking for help. If you want to discuss your own issue then do so on your own thread.

• This reply was modified 6 years, 11 months ago by Andrew Nevins.

Addition. The new version seems to disrupt Javascript on the front page. After deactivating it everything was working again.

We don’t include any assets in the front-end If you use the site builder plugin, this plugin using the back-end assets in the front mode. For example, Visual Composer.

You should use the editor mode.

I cannot follow your answer.

To me it looked as you were including jQuery or something like that somewhere, disrupting javascript on the frontpage. I have to check the Javascript console on this if I find time.

Regardless of that the Summary-panel still does not work at all.

OK. So let us know on this topic.

Hi Folks,

i have the newest Version of WP Statistics (12.3.1) installed under WP 4.9.1. Since the Update of WP Stats my Statistics broke completely down and show perhaps 1/5 of the former Visitors.

No single thing has been changed within the config.

Help would be appreciated.

Kind regards
GT

@charlieharper
Hi,
Please create a new support request

I can confirm a significant drop in counted hits and visits that is not consistent with the usual visits on the page. Plus I have another, minimal, usage statistics plugin running, that shows the usual user counts. So it seems there is more wrong with the new version.

So, there is definitely a memory problem with the later versions. I remembered wrong when I said in a post above that memory limit is 256M, in fact it was 128M, which should be more than enough.

In the Java console of developer tools I saw lots of error 500s regarding admin-ajax.php when opening WP Statistiics in the backend and I knew from another error that these occur if php memory limit is too low.

So I changed the limit to 256M: the errors are gone AND Summary panel is shown again.

As I already suspected: WP Statistics has a memory problem.

• This reply was modified 6 years, 11 months ago by xanathon.

Hi @xanathon,

Thank you for following up, We have a plan to improve plugin in the big data.