Massive space above slider since the last update

  • Resolved chezzo

    (@chezzo)


    1 year, 9 months ago

    Hi, my slider has been fine since it was created, but since the last Smartslider3 plugin update it has made a big space at the top of the slider that I can’t seems to fix. I know it’s the update,because I rolled back to the old version and the slider views fine.

    Any ideas at all please?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabor

    (@nextendweb_gabor)

    Hi @chezzo!

    On your website I can see, that you are using Siteground optimizer, which minifies our CSS files too. Most errors are being caused by optimization/cache plugins, so I think that might be the cause of the issue in your case too. I suggest turning that plugin off, to confirm that it creates the error. If the error is not caused by them, please leave their plugin turned off, and I will take another look on your website!

    But if the error is caused by them, you could try to turn off their problematic options:
    https://smartslider.helpscoutdocs.com/article/1976-cache-or-minification#sg-optimizer

    Thread Starter chezzo

    (@chezzo)

    Thank you, you were absolutely right. Your help is much appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)
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