Massive spam emails coming through

  • Resolved cat

    (@cathrynbgirlcom)


    4 weeks ago

    Hi, after years of using Askimet and nothing having been changed, I’m now getting hundreds of Spam emails coming through. I don’t know why and it’s overwhelming. I appreciate Askimet very much but why is this happening? Is there another place to go for support? These wp.org forums used to be so active. Thanks.

    • This topic was modified 4 weeks ago by cat.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Christopher Finke

    (@cfinke)

    Hi, it looks like your key was suspended due to a bug on our end, causing all of your spam comments to not get checked after that happened. I’ve unsuspended it so it should begin filtering out spam again, and I apologize for the inconvenience.

    For more direct support, you can email us at [email protected] or fill out our contact form at akismet.com/contact/, but we do check the forums every day and make a point of responding to any new posts or comments as quickly as possible.

    Thread Starter cat

    (@cathrynbgirlcom)

    Hi Christopher,

    Thanks for your fast response. That’s amazing. I’m very thankful. And good to know what to do if I need something direct in the future. Many thanks!

    Plugin Author Christopher Finke

    (@cfinke)

    You’re welcome, have a great day.

    Thread Starter cat

    (@cathrynbgirlcom)

    Hi Christopher, actually related question but different web site. I have a site that I had enabled Askimet on but it also stopped working. I had deactivated it but I reactivated it and it’s asking for the API key. The site is cathrynsworld.com. Hope it’s okay to tag onto this one. Thanks.

    Plugin Author Christopher Finke

    (@cfinke)

    You should be able to enter the same key you’re using on washingtonsquareparkblog.com for cathrynsworld.com, and it should start working again. Let me know how that goes.

    Thread Starter cat

    (@cathrynbgirlcom)

    Hi Christopher, A ha! Thanks so much. That worked! You’ve made my life so much easier!

    Cat

    Emily A. (a11n)

    (@happyaxident)

    Hi Cat,

    Glad it worked! Let us know if anything else comes up.

Viewing 7 replies - 1 through 7 (of 7 total)
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