• Resolved capecomputerhelp

    (@capecomputerhelp)


    I’m using master Slider Free plugin and Template Monster theme Monstroid2. In the settings page for Master Slider the boxes to set the width and all other boxes are messed up and don’t work.
    Master Slider Settings Page problems
    I tried disabling all my other plugins (Template Monster adds a boatload), no improvement. Switching to another theme (2016) fixes the problem

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor averta support

    (@averta_support)

    Hi,

    Thank you for choosing Master Slider plugin.

    We cannot do anything about this issue, because your theme may be causing this problem.
    I would suggest you contact your theme author. Hope they could help you on this matter.

    Best,
    Averta

    I’m having this exact issue using a different theme from template monster (Ascendio). It would be useful if we could determine what’s causing the actual problem and if there are commonalities in these themes, have a setting in the plugin that could adjust itself to these themes. My guess is that there is a class of themes that will have this problem.

    Plugin Contributor averta support

    (@averta_support)

    Hi,

    Please contact us via email so we will investigate this problem.

    Best,
    Averta

Viewing 3 replies - 1 through 3 (of 3 total)
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