max execution time exceeded while listing folders

Hello,

Thank you for reaching out.

Can you please try below suggestions and see if any helps?

– As?a troubleshooting step, try setting the?Maximum script execution time?option under?Settings → Jobs?to ’25’.

– One of the users reported a conflict with WP Optimize plugin, please try deactivating it and see if the backup runs smoothly. You can try deactivating other caching/optimization plugins too to check.

– If that does not help, can you try rolling back to older version 4.1.0 and see if backup works seamlessly?

You can download an older version to install from here:?https://www.ads-software.com/plugins/backwpup/advanced/.

Let us know how it goes.

Best Regards,

@wmclaxton check also this thread. Maybe we will find a solution (not yet):

https://www.ads-software.com/support/topic/sometimes-backup-gets-stuck/

or (there are many others with no solution)

https://www.ads-software.com/support/topic/backups-not-working-10/

https://www.ads-software.com/support/topic/max-execution-time-and-max-allocated-memory-errors/

It seems this happens quite often and no one knows why.

since we haven’t heard back from you, I’m going to mark it as resolved.
In case you’re still having problems, feel free to let us know ??

It is definitely a conflict with WP Optimise. If I deactivate that plugin, backup proceeds normally. I tried rolling back WP Optimise to v3.5.0 but the problem persists.

For now, I have disabled WP Optimise and I will await a solution.