Max_allowed_packet error

  • My site is on a shared server so I do not have access to php.ini and I do not have super privilege access to MySQL. The error log is growing huge because of the following error:

    WordPress database error Got a packet bigger than ‘max_allowed_packet’ bytes for query INSERT INTO wp_options (option_name, option_value, autoload) VALUES (‘_transient_su/users_cache’, ‘a:2038:{i:0;O:7:\”WP_User\”:7:{s:4:\”data\”;O:8:\”stdClass\”:10:{s:2:\”ID\”;s:4:\”1943\”;s:10:\”user_login\”;s:14:\”NAME\”;s:9:\”user_pass\”;s:34:\”$P$Btw36v5DCozsA6EEFr9SvZN.We7i8B1\”;s:13:\”user_nicename\”;s:14:\”NAME\”;s:10:\”user_email\”;s:24:\”[email protected]\”;s:8:\”user_url\”;s:0:\”\”;s:15:\”user_registered\”;s:19:\”2014-05-27 05:44:04\”;s:19:\”user_activation_key\”;s:0:\”\”;s:11:\”user_status\”;s:1:\”0\”;s:12:\”display_name\”;s:14:\”NAME\”;}s:2:\”ID\”;i:1943;s:4:\”caps\”;a:1:{s:10:\”subscriber\”;b:1;}s:7:\”cap_key\”;s:15:\”wp_capabilities\”;s:5:\”roles\”;a:1:{i:0;s:10:\”subscriber\”;}s:7:\”allcaps\”;a:3:{s:4:\”read\”;b:1;s:7

    If I cannot turn off error reporting and I cannot access php.ini I need to know if there is something causing the error or if it is just that the resources available on the shared hosting are no longer sufficient?

    I have disabled all plugins installed up to several months before the error began and that makes no difference.

    Any suggestions gratefully received!!

Viewing 3 replies - 1 through 3 (of 3 total)

  • You need to speak to your hosts about this. It looks like a sever configuration issue.

    Thread Starter riverbum75

    (@riverbum75)

    Thanks Esmi, that is what I thought, as all the fixes I could think of I cannot access, but they won’t change their configuration and suggest an upgrade to a VPS or dedicated server!

    I’m sorry to hear that but perhaps it might be time for you to upgrade to a VPS.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Max_allowed_packet error’ is closed to new replies.

Tags