maxcdn ERR_CONNECTION_TIMED_OUT

Just to let you know the interesting part…

When I try to load the admin page using VPN (chrome extension, US), the error just goes away… so I am afraid that you may or may not see the same error that I am experiencing from where you are..

I am currently based on Malaysia and my server is located in Singapore AWS (with / without cloudfront same).

I really hope to hear any clue on this from you as I am running out of the idea..

Thank you

Hey @futureyoon,

I can see you have posted this on both plugin forums. Are you having the same issue when activating the Instagram Feed plugin? Is it both, or just one of the plugins causing issues?

If possible, please instead reach out to us via our website’s support form found here, including the System Info from the plugin’s Support tab or Help section.

Best regards.

Hi @futureyoon , I’m having the same problem. Did you manage to solve this problem?

Apparently ISP in Malaysia has blocked maxcdn..

Hey @alyab,

Thank you for reaching out here as well. This will be changed in a future plugin update. For now, you can add this snippet to your theme’s functions.php file which should dequeue this for you:

add_action( 'admin_enqueue_scripts', 'sbi_remove_resources', 20 );
function sbi_remove_resources() {	
	wp_dequeue_style('sb_instagram_font_awesome');
	wp_deregister_style('sb_instagram_font_awesome');
}

Best regards.

@alyab

You can get this fixed with the code from Joel above.

Just out of topic

but the issue is when we visit those websites using the maxcdn.. we have no control over their website (ask them to turn off) except we have to keep using VPN.

Do you have any idea who (which party/group) controls this ISP? so that we can ask them to open up, otherwise malaysia developers or users will experience this without knowing the real reason..

Thank you

@joelsmashballoon Yup, the code fixed the problem. Thanks!

@futureyoon ,
It is blocked by Malaysian Communications and Multimedia Commission (MCMC). Source: https://help.serverfreak.com/en/article/guide-to-fix-site-slow-due-to-blocked-maxcdn-url-by-mcmc-of-font-awesome-of-wordpress-1ne4621/

Thank you @futureyoon for confirming the fix on your end, and @alyab for adding some additional information about why this issue occurred. In the future, this will not be used in our admin panels either way and should then no longer be an issue.

If you run into any issues in the future don’t hesitate to let us know as we are always happy to assist.

i have same issue in Malaysia

at the moment i just dequeue the Maxcdn and waiting for my datacenter’s investigation

Hey @samkh63,

This will only be an issue in the backend and we are in the future fully removing the CDN use for this purpose, as such the custom fix above should work going forward and will not cause you any additional issues.

Best regards.