• Hi,

    Ever since adding Judge.me to our product pages we are getting these warnings in Google and GTMetrix speed tests for the Judge.me review carousel:

    Maximum DOM Depth. A large DOM will increase memory usage, cause longer style calculations, and produce costly layout reflows.

    div.jdgm-carousel-item__review-content > div.jdgm-carousel-item__review-body > p > br<br>

    Do you know how to assist us with fixing that?

    It is also showing that these 2 scripts take many times longer to load than any other element on the website.

    https://cdn.judge.me/loader.js

    https://cdn.judge.me/shopify_v2/leex.js

    How can we improve that?

    • This topic was modified 10 months, 1 week ago by joyryde.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mbarekame

    (@mbarekame)

    Hello there,

    Regarding your inquiry, We have checked your store speed on Google Speed Insights and found our Loader.js and leex.js are loaded under 0ms please see the screenshot for reference https://prnt.sc/C3y7w4Cd7utb

    Also, please note that the Judge.me plugin has limited access to your theme. However, you can use 3rd-party WordPress plugin to optimize the speed but make sure they’re not minifying our scripts as they’re already minified.

    You can also use our Cache server widgets and skip the default installation for more speed as you can decide where the script is located and when to load it. Please check this guide to learn how it works:?How to make requests to the Judge.me Cache Server.

    Lastly, please note that this is beyond the scope of support we can offer for our WordPress plugin at the moment. We would suggest you consult a professional or your web developer for any speed concern cases.

    Kind regards.

    Thread Starter joyryde

    (@joyryde)

    Hi,

    The help page is for Shopify users. Please provide clear instructions for Woocommerce users, we can’t understand how to do this based on that help article.

    Plugin Support mbarekame

    (@mbarekame)

    Hello,

    You can check it out here: Retrieving cached widgets from the Judge.me cache server

    Kind regards.

    Thread Starter joyryde

    (@joyryde)

    None of that makes any sense to us; why doesn’t your WordPress plugin already use that by default?

    Plugin Support mbarekame

    (@mbarekame)

    Hello,

    Please note retrieving cached widgets is only for developers who are looking for more options to customize the widgets. and not as a default option for stores.

Viewing 5 replies - 1 through 5 (of 5 total)
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