Maximum number of tickets available

  • Resolved Web2B1

    (@web2b1)


    4 years, 2 months ago

    Hi everyone,

    When I go to https://svwoordendaad.nl/events/ I can see that one of our events has a negative ticket count of -142 tickets left. Could you help me out as to why this is happening?
    I set the ticket limit to 40 in our backend.
    Thanks in advance!

    Kind Regards,

    Bjarne

    • This topic was modified 4 years, 2 months ago by Web2B1.

    The page I need help with: [log in to see the link]

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  • Hi there,

    Looking at the event, I see that you are using WooCommerce and Event Tickets Plus. We are not able to help with issues with the premium plugins here in the .org forums. Please reach out for assistance with this on the premium support forums here: https://support.theeventscalendar.com/submit_ticket

    This is likely a conflict with the stock in WooCommerce and attendee data for the events and tickets in our plugins.

    Best of luck,
    Sky

Viewing 1 replies (of 1 total)
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